Desk Steward
Responsibility for providing good customer service to all visitors to the Beck Isle Museum
• Welcoming visitors to the museum, providing them with a brief introduction to the museum and answering any queries
• Undertaking admission and retail transactions on the till
• Asking visitors if they are able to gift aid their admission
• Offering children’s trails/activity sheets to family groups
• Regular walks around the museum (especially on busy days)
• Carrying out visitor surveys
• H&S/In an emergency situation following the fire evacuation procedure
• On occasion undertaking other tasks which can be done at the reception desk
Activity/Event volunteer
Responsibility for contributing to the events programme at Beck Isle Museum
• Helping to plan events throughout the year
• Setting up on the day and helping to clean up at the end of the event
• Facilitating a variety of activities; crafts, family activities, games and workshops
• Helping to promote events, through distributing posters, writing a blog and uploading events online.
Education volunteer
Responsibility for contributing towards the delivery of the education programme at Beck Isle Museum
• Helping out during school visits in the Victorian schoolroom, the parlour or leading a group around the museum helping pupils to imagine what life was like for children in the Victorian period.
• Dressing up in period costume (optional)
• Guiding adult education groups around the museum
• Answering any queries from school pupils or group members
• Ensuring that you are familiar with the fire evacuation procedures and in an emergency situation ensuring that groups safely leave the museum
• On occasion going out to schools to assist with the delivery of an education session
